This policy explains how refund requests are handled. To request a refund, contact: contact@phrixxenvort.world.
Eligibility
Refund eligibility depends on order details and applicable consumer protection rules for the Netherlands and the EU. We will review each request fairly.
How to request a refund
- Email us with your name, the email used for the request, and a short explanation.
- We may ask for additional information needed to identify the order.
Timeframes
We aim to respond within a reasonable period. Timing may vary depending on the information required to process your request.
Exceptions
Some situations may limit refunds, such as misuse, fraud, or where refunds are restricted by law. Nothing in this policy limits your statutory rights.
Contact
Phrixxenvort, Rokin 64A, 1012 KW Amsterdam, Netherlands. Email: contact@phrixxenvort.world.